Field is coming full circle, having begun his career as an engineer at Ford. He returns as the key player in the automaker’s push to create a continuous flow of revenue from deploying services into vehicles via software. [CEO Jim] Farley has said Ford’s future depends not on selling cars one at a time, but on selling features to owners to constantly update their cars like they do their phones.
“There’s no company with a better history in this industry,” Field told reporters. “After meeting and talking to Jim and other leadership at Ford, I became convinced that not only was the history here, but that there was a deep desire to really change and embrace these technologies.”
Recurring revenue has become the holy grail for automakers looking to break free of the industry’s historical boom-and-bust cycles. Whereas Tesla has offered over-the-air updates for years, Ford has recently started offering features including a hand-free driving system on its electric Mustang Mach-E and F-150 pickup for a fee.